Last Updated: April 11, 2026
Welcome to dilmsuite.com (the “Website”), operated by Enterprise Data & Analytics or its affiliates (“Company”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit the Website or use our software tools, utilities, frameworks, reports, and related services focused on SQL Server Integration Services (SSIS) lifecycle management, DevOps, governance, and deployment (collectively, the “Services” or “DILM Suite”).
By accessing or using the Website or Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Website or Services.
1. Information We Collect
Personal Information You Provide
We may collect the following information when you create an account, make a purchase, contact support, subscribe to our newsletter, or otherwise interact with us:
- Contact information (name, email address, company name, phone number)
- Account credentials (username, password)
- Payment information (processed by third-party payment processors; we do not store full credit card details)
- Communications and support requests
- Any SSIS-related metadata, project files, or configuration data you voluntarily upload or share for support or demonstration purposes
Automatically Collected Information
When you visit the Website or use the Services, we automatically collect:
- Usage data (pages visited, features used, time spent, clickstream data)
- Device and browser information (IP address, browser type/version, operating system, device type)
- Analytics and performance data
- Cookies and similar tracking technologies (see our Cookie section below)
Information from Third Parties
We may receive limited information from payment processors, analytics providers, or business partners.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve the DILM Suite Services (including SSIS tools, deployment utilities, catalog reports, frameworks, etc.)
- To process transactions and manage subscriptions
- To communicate with you (account notifications, support responses, product updates, marketing with your consent where required)
- To personalize your experience and deliver relevant content
- To analyze usage trends and improve our products
- To detect, prevent, and address technical issues, fraud, or abuse
- To comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- With service providers who assist us (hosting providers, payment processors, email service providers, analytics tools) under strict confidentiality agreements
- When required by law, court order, or government request
- In connection with a business transfer (merger, acquisition, or sale of assets)
- With your explicit consent
SSIS project files, metadata, or other technical data you upload are used only to provide the requested service or support and are not shared with third parties except as necessary for that purpose.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance functionality, analyze usage, and improve security. You can manage cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.
We may use Google Analytics or similar services to understand traffic and usage patterns. These tools collect anonymized data.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Technical SSIS data uploaded for support is typically deleted after the support issue is resolved, unless you request otherwise.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access, correct, or delete your data
- Opt out of marketing communications (unsubscribe link in every email)
- Object to or restrict certain processing
- Data portability (where applicable)
Virginia Residents (VCDPA): Virginia residents have additional rights under the Virginia Consumer Data Protection Act. To exercise your rights, please contact us using the information below. We will respond within the time required by law.
California Residents (CCPA/CPRA): California residents may have rights to know, delete, and opt-out of the sale of personal information (we do not sell data). Submit requests via the contact details below.
To exercise any rights, email us at the address below. We may need to verify your identity before processing your request.
8. International Users
The Website and Services are hosted in the United States. If you access them from outside the U.S., your information may be transferred to and processed in the United States, which may have different data protection standards than your country. By using the Services, you consent to this transfer.
9. Children’s Privacy
Our Services are not directed to children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on the Website with a new “Last Updated” date. Your continued use of the Services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Enterprise Data & Analytics / DILM Suite
Email: andy.leonard@dilmsuite.com (recommended)
or
Email: andy.leonard@dilmsuite.com
Website: https://dilmsuite.com
We encourage you to review this policy periodically.